I tried not to be biased, but I had my doubts about hiring Stevie. His social worker assured me that he would be a good, reliable busboy. But I had never had a mentally handicapped employee. He was short, a little fat with the smooth facial features and thick-tongued speech of Down’s Syndrome(唐氏综合症). I thought most of my customers would be uncomfortable around Stevie so I closely watched him for the first few weeks.I shouldn't have worried. After the first week, Stevie had my staff wrapped around his fat little finger, and within a month my regular truck customers had adopted him as their official truck stop mascot(吉祥物). After that, I really didn't care what the rest of the customers thought of him. He was like a 21-year-old in blue jeans and Nikes, eager to laugh and eager to please, but fierce in his attention to his duties. Every salt and pepper shaker was exactly in its place, not a coffee spill was visible when Stevie got done with the table. Our only problem was persuading him to wait to clean a table until after the customers were finished. Over time, we learned that he lived with his mother, a widow who was disabled after repeated surgeries for cancer. Money was tight, and what I paid him was probably the difference between them being able to live together and Stevie being sent to a group home. That's why the restaurant was a gloomy place that morning last August, the first morning in three years that Stevie missed work. He was at the Mayo Clinic in Rochester getting a heart surgery. His social worker said that people with Down’s Syndrome often have heart problems at an early age so this wasn't unexpected, and there was a good chance he would come through the surgery in good shape and be back at work in a few months.A ripple of excitement ran through the staff later that morning when word came that he was out of surgery, in recovery, and doing fine. Frannie, the head waitress, did a little dance when she heard the good news. Belle Ringer, one of our regular truck customers, stared at her and asked, "OK, Frannie, what was that all about?" "We just got word that Stevie is out of surgery and going to be okay." "I was wondering where he was. I had a new joke to tell him. What was the surgery about?"Frannie quickly told Belle Ringer and the other two drivers about Stevie's surgery, then sighed: "Yeah, I'm glad he is going to be OK," she said. "But I don't know how he and his Mom are going to handle all the bills. From what I hear, they're barely getting by as it is." Belle Ringer nodded thoughtfully, and Frannie hurried off to wait on the rest of her tables. After the morning rush, Frannie walked into my office. She had a couple of paper napkins in her hand and a funny look on her face."What's up?" I asked. "I cleared off that table where Belle Ringer and his friends were sitting after they left, and I found this was folded and put under a coffee cup."She handed the napkin to me, and three 20 bills fell onto my desk when I opened it. On the outside, in big, bold letters, was printed "Something For Stevie".That was three months ago. Today is Thanksgiving, the first day Stevie is supposed to be back to work. His social worker said he had been counting the days until the doctor said he could work. I arranged to have his mother bring him to work, met them in the parking lot and invited them both to celebrate his day back.I led them toward a large corner booth. I could feel and hear the rest of the staff following behind as we marched through the dining room. We stopped in front of the big table. Its surface was covered with coffee cups, and dinner plates, all sitting on dozens of folded paper napkins. "First thing you have to do, Stevie, is clean up this mess," I said. Stevie looked at me, and then at his mother, then pulled out one of the napkins. It had "Something for Stevie" printed on the outside. As he picked it up, two 10 bills fell onto the table. Stevie stared at the money, then at all the napkins peeking from beneath the tableware, each with his name printed on it. I turned to his mother. "There's more than 10,000 in cash and checks on that table, all from truckers and trucking companies that heard about your problems. "Happy Thanksgiving !"Well, it got really noisy about that time, with everybody hollering and shouting, and there were a few tears, as well. But you know what's funny? While everybody else was busy shaking hands and hugging each other, Stevie, with a big, big smile on his face, was busy clearing all the cups and dishes from the table.1. Why did the author have doubts about hiring Stevie? A. Stevie was not that reliable.B. Stevie was mentally disabled.C. Stevie was too short and fat.D. Stevie was bad-tempered.2. According to the story, which of the following sentences is true?A. Stevie made customers uncomfortable. B. Stevie couldn’t fix his attention on his work.C. Stevie often spilled coffee out of cups. D. Stevie usually cleaned the table too early.3. By saying the underlined sentence in Para. 3, the author meant that the money she paid Stevie __________.A. could help Stevie out of the money trouble.B. couldn’t thoroughly solve Stevie’s problem.C. could make a great difference to Stevie’s life.D. couldn’t send Stevie to a group home.4. Why did Frannie sigh after she got word that Stevie would be OK ?A. She was worried that the owner would fire Stevie.B. She was worried about Stevie’s health.C. She was worried about Stevie’s finance problem.D. She was worried that no one would help Stevie.5. Why did the author ask Stevie to clean up the mess on the table after he returned?A. It was Stevie’s duty to clean the table.B. The table was so dirty that it needed cleaning.C. Stevie would find the money that was given to him.D. She wanted to congratulate Stevie on his coming back.6. Stevie was popular among the staff and customers in the restaurant because of __________.A. his special appearance.B. his hard work and optimism.C. his funny speeches and actions.D. his kind-hearted behaviours.

二、阅读选择(第 11〜15题,每题2分,共10分)阅读下面短文,请从短文后所给各题的 4个选项(A、B、C、D)中选出1个最佳选项。A Good LessonAfter living in Europe for seven years, my parents decided that my family would move to the UnitedStates. We all looked forward to this. What would people think of us For me, I hoped to be the hero of the class.I was not disappointed. All my classmates admired my experience, and I quickly became well known as “ the French guy. ” I was very popular for a time. However, I was not interested in many things my classmatesdid, and it was hard for me to connect with them. I enjoyed listening to classical music, never watchedTV, and almost never watched movies.I did not have a common background with my friends because I grew up in Europe. I had few friends,and fewer good friends. When I look back now, I realize I was a bit of an idiot to many people aroundme. I kept talking proudly about my experience. And I thought myself better than those around me becauseI lived in Europe but they didn't.I had decided I wanted better friends when my parents said that we were going to move again! I sawthis as a perfect chance to get better friends, where people did not know of my unkind past.When we moved to California, I did not show off as I had done for five years. I did not tell everyonethat I lived in Europe. I still listened to classical music, but I just kept my musicto myself. Sureenough, I found that people like someone who is not typical but does not boast about it.Nothing can replace good friends, and if I had to control my temper and pride, it waswell worth it.[短文大意]一个教训在欧洲生活了七年以后, 我父母决定搬到美国。 我们都盼望着搬家, 人们会怎样对待我们我希望成为班里的英雄。我没有失望。我的班里所有同学都羡慕我的经历,很快我以“法国男孩”著称。那一段时间我很受欢迎, 然而我对班里同学做的许多事情都不感兴趣, 很难融入他们之中。 我喜欢听古典音乐,从不看电视,也几乎从不看电影。因为我生长在欧洲,所以与我的朋友们背景不同。 我没有几个朋友, 好朋友更少。 现在当我回顾往事, 我意识到我对周围的人们有一点儿像个白痴一样, 我总是高傲地谈到我的经历, 并且我认为我比我周围的人都好,因为我曾生活在欧洲但他们没有。当我的父母说我们要再次搬家时, 我决定我要有更好的朋友。 我看到交好朋友的机会, 因为那个地方的人对我的过去并不了解。我们搬到了加利福尼亚时, 我没有像过去五年那样炫耀。 我仍然听古典音乐, 但是我只是自己欣赏。的确,我发现人们喜欢那种独特的但不夸耀的人。什么也不能替代好朋友,如果为此不得不控制自己的脾气和傲慢,这也是值得的。[试题分析]本题题型是 Reading Comprehension 阅读理解。阅读理解部分主要测试考生英语的阅读、 理解、分析、判断能力。考生需要熟练掌握一定的词汇量, 把握文章的基本结构, 理解文中说明要点的事实和细节, 根据上下文语境推断领会作者的写作意图、观点和态度。考生也需.要具有一定的阅读速度以及知识背景。一般来说, 阅读理解题都可以分为主观题和客观题两大类。 主观题用来测试考生的主观判断能力,包括对文章的中心思想、作者的意图和态度, 以及整篇文章的逻辑关系的理解能力;客观题用来测试考生对原文内容中的客观事实的理解, 要求考生理解文章中的具体事实和抽象概念。 阅读理解题型一般有下列四类:细节题、推断题、主旨题以及词义题。常用的提问形式有:细节:to the passage, which of the following is ( NOT ) Trueof the following statements is Not mentioned in passage …the passage, it can be seen that .main reason for ••• is. 推断:can be inferred from the passage that .the passage we can infer ( draw the conclusion ) that .is implied in the passage that .主旨: passage is mainly about .main idea of this passage is .passage mainly discusses .passage might be taken from .词汇或短语:word "…" in line (Paragraph …)..most probably means. paragraph …,the word "…" refers to (stands for ) . word "…" can be best replaced by.underlined word (phrase) " … "in paragraph really means.题目要求考生在理解全文的基础上, 仔细读懂短文后每个问题, 从所给出的四个选项中选出一个最符合题意的答案。 阅读理解试题是考查考生语言运用能力的主要题型。 因为阅读能力的高低直接影响获取信息的能力, 所以阅读理解试题强调对全篇文章的整体把握, 强调语言文化因素的作用及考生通过阅读理解解决实际问题总的能力。考试对阅读理解能力的要求是具备一定的知识面, 具有逻辑分析、 思维反映、 词汇量和概括能力。考生要想提高抓住主题、理解具体信息、做出正确判断和推理、弄清作者意图和态度等方面的阅读能力,必须广泛阅读,在量中求质,熟能生巧,并在实践中训练出快速阅读和猜测词义的 能力。I first moved to the US, I was very popular because of my .appearance talents accent experiences

Although I like the appearance of the house，what really made me decide to buy it was the beautiful ______ through the window．（ ）A. sceneB. lookC. viewD. picture

阅读理解（共20小题，60分）ATea and tea culture have been an integrated part of Chinese history and society for centuries. Tea, teawares, and drinking vessels are all important and unique window into the evolution of Chinese culture.BBy all accounts, China's tea culture can be traced as far back to before 2000 BC. An old story goes that the mythical Emperor Shennong discovered tea when a leaf fell into boiling water he was drinking, beginning a tradition that exists to this day.CTea culture spread throughout China during the Tang dynasty, particularly after the completion of The Classic of Tea (Cha Jing) by Lu Yu in the 8th century. Lu Yu, who later earned fame as the Sage (圣人) of Tea', had an enormous impact on the spread of tea drinking and linked it to Buddhist ideas, including the harmony and mysteries of the universe. The Classic of Tea is the oldest known guide to tea drinking and culture. It covers all aspects of tea culture, from growing to harvesting, crafting, and brewing (冲泡), as well as techniques for farmers and craftsmen to produce the finest teas.DWhat does the author want to illustrate by describing the complex process of tea making?AHow various utensils would be used in the process of tea making.BHow techniques in tea making were superior during the Tang dynasty.CThat tea making is a challenging process,and we should learn to enjoy tea drinking.

近年来,随着互联网技术的迅猛发展,互联网经济已成为一个热门话题。OA. In recent years with the huge development of Internet technology the Internet economy has become a popular topic. DB. In recent years with the rapid development of internet technology the Internet economy has become a popular topic. DC. In recently with the rapid development of Internet technology the Internet economy has become a popular topic. DD. In recent years with the rapid development of Internet technology the Internet economy became a popular topic.

The January fashion show, called FutureFashion, exemplified how far green design has come. Organized by the New York-based nonprofit Earth Pledge, the show inspired many top designers to work with sustainable fabrics for the first time. Several have since made pledges to include organic fabrics in their lines. The designers who undertake green fashion still face many challenges. Scott Hahn, cofounder with Gregory of Rogan and Loomstate, which uses all-organic cotton, says high-quality sustainable materials can still be tough to find. “Most designers with existing labels are finding there aren’t comparable fabrics that can just replace what you’re doing and what your customers are used to,” he says. For example, organic cotton and non-organic cotton are virtually indistinguishable once woven into a dress. But some popular synthetics, like stretch nylon, still have few eco-friendly equivalents. Those who do make the switch are finding they have more support. Last year the influential trade show Designers & Agents stopped charging its participation fee for young green entrepreneurs (企业家) who attend its two springtime shows in Los Angeles and New York and gave special recognition to designers whose collections are at least 25% sustainable. It now counts more than 50 green designers, up from fewer than a dozen two years ago. This week Wal-Mart is set to announce a major initiative aimed at helping cotton farmers go organic: it will buy transitional (过渡型的) cotton at higher prices, thus helping to expand the supply of a key sustainable material. “Mainstream is about to occur,” says Hahn. Some analysts (分析师) are less sure. Among consumers, only 18%are even aware that ecofashion exists, up from 6% four years ago. Natalie Hormilla, a fashion writer, is an example of the unconverted consumer. When asked if she owned any sustainable clothes, she replied: “Not that I’m aware of.” Like most consumers, she finds little time to shop, and when she does, she’s on the hunt for “cute stuff that isn’t too expensive.” By her own admission, green just isn’t yet on her mind. But—thanks to the combined efforts of designers, retailers and suppliers—one day it will be.1 What is said about FutureFashion?A It inspired many leading designers to start going green.B It showed that designers using organic fabrics would go far.C It served as an example of how fashion shows should be organized.D It convinced the public that fashionable clothes should be made durable.2 According to Scott Hahn, one big challenge to designers who will go organic is that ____ .A much more time is needed to finish a dress using sustainable materialsB they have to create new brands for clothes made of organic materialsC customers have difficulty telling organic from non-organic materialsD quality organic replacements for synthetics are not readily available3 We learn from Paragraph 3 that designers who undertake green fashion ____ .A can attend various trade shows freeB are readily recognized by the fashion worldC can buy organic cotton at favorable pricesD are gaining more and more support4 What is Natalie Hormilla’s attitude toward ecofashion?A She doesn’t seem to care about it.B She doesn’t think it is sustainable.C She is doubtful of its practical value.D She is very much opposed to the idea.5 What does the author think of green fashion?A Green products will soon go mainstream.B It has a very promising future.C Consumers have the final say.D It will appeal more to young people.

Part I Directions. Suppose your university is seeking students' opinions on the necessity of making College Chinese a compulsory course. You are now to write an essay to express your view. You will have 30 minutes to write the essay. You should write at least 120 words but no more than 180 words.

______67。 ______68。 ______69. ______70。 ______71。 ______ 72。 ______73。 ______74。 ______75。 ______16短文填空always talk count I below friend or people send free around andNext time you’re in a public place, take a look around you. And 66 how many people are using their phones。 I can tell you now that it is probably more than half, whether you're on a bus, in a cafe 67 simply walking down the street。I’m not saying that I am not an example of this, but it 68 amazes (使惊愕) me how people can spend so much time on their phones without 69 to others。 Has it gone too far?Recently, my smart phone broke and had to be 70 off for repair for a week or so。 I had to use a really old, basic phone just to keep me in touch with my family and 71 . All I could do on this phone was to send text messages, make calls and play one game。 And I loved it。 I loved being 72 from the Intemet, and I really didn't mind not having updates (更新) about what my friends were doing。 It allowed 73 to spend more time enjoying my time in London and watching the people 74 me and really see what was going on。However, I knew that as soon as I got my smart phone back I would be one of those 75 once again. Perhaps I should just go back to using the basic phone and fo rget I ever got my smart phone back。66。 ______67. ______68。 ______69。 ______70. ______71。 ______ 72. ______73。 ______74. ______75。 ______15年短文填空say way star long though popular he hand call make because betweenAre you still doing the V for victory sign? It's out. The latest popular hand gesture(手势)is putting both of your hands and put them together to make a heart—shape. It i s 66 “hand heart”.Many young pop 67 in the US have done the move in recent photos. “The‘hand heart'gesture means something 68 ‘I love you’and ‘thank you’, ”said TaylorSwift, the country singer。 “You can send a sweet,simple message without 69 a word。”Swift often does it at her concerts. And she is believed to be the first to 70 it popular。 Last month,Justin Bieber and 71 superstar friends did the “ hand heart" and put the photos online. They did it to help out three kids whose parents were killed in a car accident.“It used to take much 72 for nonverbal(非语言的)culture to move。 But now ,Itmoves faster 73 we have smart phones and the Internet.In the Republic of Korea, the “hand heart “ has been 74 for a long time, but in a different 75 。 People there put their hands above their heads and making a bigger heart shape with their arms。 It means: “I love you."66。 ______67。 ______68. ______69. ______70. ______71. ______ 72。 ______73. ______74。 ______75。 ______14年短文填空usual mistake rest hundred what make although underthey think fly howEvery morning, kids from a high school are working hard。 They are __66__ and selling special coffee at a coffee shop. They are also making a lot of money。 These students can make up to nine__67__ dollars a day. They are selling their special coffee to airplane passengers。 After the students get paid, the __68__ of the money goes to a local youth project. These high school students use a space in the Oakland airport。 It is __69___ very crowded. Many people who __70__ on the planes like to drink the special coffee. One customer__71__that the coffee costs a lot but it is good and worth it。 Most customers are pleasant but some are unhappy. __72__ do not like it if the coffee cafe is not open for business。 X Kb1。 Co m The students earn 6.10 an hour。 They also get school credit while they learn __73__ to run a business. Many of the students enjoy the work __74__ it took some time to learn how to do it. They have to learn how to heat milk, load the pots, and add flavor. It takes some skill and sometimes __75__ are made。 The most common mistake is forgetting to add the coffee。 66。__ _____67。_ ______68._ ______69。_ ______70。___ ____71.__ _____72。___ ____73。__ _____74。_ ______75。_ ______13年短文填空angry invite however with please from visitor celebratetaste soup fine heOne day a visitor came to Nasreddin’s house。 “I am your cousin _______ Konya," he said,“and I have brought you a duck to ______ the visit。" Nasreddin was ______. He asked his wife to cook the duck, and served the visitor a ______ dinner。The next day another visitor arrived。 “I am the friend of the man who brought you the duck,"he said. Nasreddin invited him in and gave _______ a good meal。 The next day another visitorarrived and said he was the friend of the friend of the man who had brought the duck。 Again Nasreddin invited him in for a meal。 ______, he was getting a bit angry. ______ seemed to be using报告his house as a restaurant.Then another visitor came, and said he was the friend of the friend of the friend of the man whohad brought the duck。 He was _______ in。 Nasreddin's wife brought some ______ to the table andthe visitor tasted it. “What kind of soup is this? It _______ just like warm water。” “Ah!” saidNasrdddin。 “That is the soup of the soup of the soup of the duck。"66。 ______ 67。 ______ 68。 ______ 69。 ______ 70. ______71. ______ 72. ______ 73。 ______ 74。 ______ 75。 ______12年短文填空later trousers I sing one if watch old in big father whenMichael Jackson was born in Indian,America,on August 29,1958. He was the seventh of the nine children_______his family. His father, Joe Jackson , set up the family band “The Jacksons”.It_______became“TheJackson5”.Little Michael always ______his brothers practice singing。 when he was about 5 years______, he joined the group and became the lead singer of “The Jackson 5”。 Michael’s first public show was at a school program in his _____ grade in 1963.Wearing black_______and a white shirt, he sang Climb Evry Moutain。 Michael said,” Everybody gave me a big hand ______I finished singing。 I just couldn’t believe it。I didn't think I had done anything special。 I was just _______the way I sang at home every night. I just open______ mouth and sing”。Michael’s father was very strict with his sons。 With their______ help Michael and“The Jackson 5”started collecting trophies(奖杯)at talent shows.66。 ______ 67。 ______68。 ______69。 ______70。 ______71. ______72. ______73。 ______74. ______75。 ______11年短文填空Receive minute when Helpful early . if I From Waste three year butMichael Leung, a famous TV host (主持人) in Hong Kong, wrote a letter to his son. It is not only 66______ to children, but also good for all ages. The following are chosen 67______ his letter。1. Life is short。 While you are 68______ it today, you'll realize you are at the end of it tomorrow。 So the earlier you start to value your life, the 69______ you can enjoy it。2. You might not be successful 70______ you don’t study hard, although a lot of successful people haven’t 71______ higher education。3. I don’t expect you to support (供养) me for the rest of 72______ life, so I’m not going to do the same for you。 You will be living on your own when you grow up.4. You can require yourself to be nice to others, 73______ you shouldn’t expect the same from others。5。 I've been buying the lottery (彩票) for almost twenty 74______, but I'm still pool。 I have never got the 75______ place even once。 So you have to work hard to be successful。 There is no free lunch in the world.66。 _________ 67_________。 68_________. 69________. 70________。 71________. 72。 ______73_______。 74______。 75。 _________10年短文填空Dirty with have always time they large want speak lesson first dropAfter a quick breakfast, I went into the lecture hall in a hurry.A famous teacher was 66 to the students.He was holding up a 100 bill.Then he said to the three hundred students,“Who would like this 100 bill?” The students put up 67 hands at once.Then he said,“I am going to give this 100 bill to one of you,but 68 ,let me do this。" He made the bill into a ball.Then he said。 “Who 69 it now?”The hands went back into the air.“Well,” he said,“what if I do this?" and he 70 it on the floor and stepped on it.He picked up the 71 bill and said.“Who still wants it?" Hands went back again into the air.“My friends?” he said,“you have learned a valuable(有价值的) 72 today.No matter what I did to the 100 bill! Many 73 in our life,we are dropped and stepped on.We feel as if we are worth nothing.But remember, no matter what 74 happened to you,you will never lose your value:You are 75 valuable to those people who love you.Your value doesn’t come from what you do or whom you know,but who you are.’'66. _________ 67_________. 68_________。 69_________。 70_________。 71_________。 72。 _________73_________。 74_________。 75. _________09年短文填空 so room be we meet through have stop soon early wonderful butThe third “Fashion Piggy (小猪)" swimming championship was 66_______ in Chitre, Panama。16 piggy athletes 67_______ the competition. Each piggy wore a bikini(比基尼泳装)andsunglasses or a big hat. They needed to not only swim, 68_______ perform on stage. The 16 beautiful piggies got into a boat and 69_______ their journey。 When they got about 300 meters70_______ from the bank, they were put into the sea. The first one to swim back to the shore wouldbe the 71_______。In fact, before the swimming competition, the piggies must compete for the “Fashion Award”.Their72_______ were very creative。 They spent a lot of time 73_______ their piggies。 Each one really looked 74_______。 This year, the pig in the red bikini and sunglasses won。For a while, this activity had not been held, but this year it had many piggies took part. The championship ahs now become very 75_______。 It may become a national event next year。 All the piggies in Panama can take part in the contest.66. ________ 67. ________ 68。 _________ 69。 ________ 70. ________71。 ________ 72。 _________ 73. ________ 74. _______ 75。 ________08年短文填空Have building each look first they in enough finish but much atDo you know the differences between the new buildings and the old ones? Old buildings 66 brick (砖) and stone walls. The walls hold up the 67.In cities, many modern buildings 68 as if they are made just of windows. Walls ofdark glass reach high into the air. Many buildings are 69 than 50 stories(层)tall.Are walls of glass strong 70 to hold up the new buildings? No。 The new glass wallsdo not hold up the buildings, 71 they only cover up the frame (框架) made of steel.Have you ever watched a new building going up? The steel frame is built 72. Then theglass walls are hung on the frame. When the building is 73, the frame does not show.The outside looks like windows without walls。 The glass walls shine 74 the sun with no decoration (装饰)。 Many people find 75 beautiful just as they are。66. _________ 67. _______68。 _________69。 _________70. _________71。 _________72. _________73. _________ 74。 _________ 75。 _________

The vast majority of job advertisements call for "good communication skills." It is a term that is used regularly in the workplace, yet very few people understand this expression in full. Communication is interaction and is vital in business, perhaps more so than anywhere else. Communication is the thing that ensures smooth operation between staff members, employers and clients. Employers need to use excellent communication skills in order to get the very best out of their employees. Employees need to use communication skills when talking to clients as well as colleagues and employers. Communication doesn't always refer to conversation. There are many ways in which you will need to communicate whilst at work. Written communication is often forgotten about when applying for a job. Your application letter, for example, is a form of communication. This is why it is so important that it is well written and correct in grammar. At some point when working in an office environment, you will most likely have to write emails and/or letters. You should ensure that these always look and sound professional. Another form of communication is that between employees. Regardless of how good you are at your job, if you don't form at least basic relationships with those around you, it will ultimately affect your success. Bad communication leads to misunderstandings. Many employers organize social events to encourage good communication between staff members. In order for companies to succeed, communication between them and their clients has to be perfect. To ensure that business continues to flow, a company's clients have to be able to trust them implicitly. This can never be the case if there is any miscommunication. Many companies decide that it is a good idea to hire a Head of Communication. This person will be the sole point of contact for all clients. This removes any opportunity for misunderstanding as all communication runs through one person. In conclusion, communication in the workplace is a key element of any company. It ensures the smooth running of the day-to-day business and guarantees that employees feel happy and secure.1. Why is it especially important to master the communication skills in business?A) It is helpful for employers to know their employees.B) It is vital for constructing the harmonious relationship.C) It ensures the smooth operation between people concerned. D) It guarantees employees' constant improvement in business.2. Employers are advised to master excellent communication skills so that they ________.A) can make their employees more qualifiedB) can make their employees more sociableC) can make the best use of their employees D) can make the best use of their clients3. In an office environment, what will eventually influence employees' success?A) Written communication skills.B) Language competence and performance.C) The good relationship with their clients.D) The basic relationship with others around them. 4. How do many employers encourage good communication between staff members?A) By organizing social events. B) By raising the staff benefits.C) By trusting them implicitly.D) By offering them training programs.5. In many companies, a Head of Communication is hired to ________.A) improve the service qualityB) ensure the business continues to flowC) avoid any possible miscommunication D) promote the efficiency of communication不是我要搜的题？马上反馈1、C2、C3、D4、A5、C