Read the following passages and choose the best answer to each of the-|||--clioice gliesioiions.-|||-Passage 1-|||-The manager of an office in Shelford was a hard-working man who never arrived late-|||-and never left early.He was honest,clean,well-dressed and clever.But one very impor--|||-tant quality in men of good position he had never learnt,and that quality was politeness.-|||-He never considered the feelings of his staff.If he wanted something done,he did not say,-|||-"Do you mind doing this?"He gave an order:"Do this and be quick about it."The words-|||-"Please"and"Thank you"formed not part of his conversation.-|||-If he had spoken gently,the work of the office would have been done just as well,and-|||-probably better;for the staff was a good one.But one after another they left and found-|||-work elsewhere.No one could explain to him why they did not stay.It is difficult to go to-|||-the manager and tell him that he ought to speak more politely.So he never understood the-|||-cause of the frequent changes in the office staff,and probably did not know how impolite-|||-he was.-|||-Even his chief clerk,Hollis,who had been with him for many years,did not have the-|||-courage to tell him the truth until one Friday evening.-|||-Hollis had worked hard for several nights on some difficult papers that the manager-|||-wanted on Friday.It had needed a great effort to get them finished,but Hollis had succee--|||-ded.With great satisfaction he brought them into the manager`s office and laid them on his-|||-desk,expecting a word of praise.But the manager said nothing.-|||-As the chief clerk reached the door on his way out of the office,he turned rough and-|||-said,"I beg your pardon,sir?"-|||-"I didn`t speak,"said the manager shortly.-|||-"Oh!"said Hollis."I thought you said Thank you`."-|||-1.According to the author,the manager is poorly qualified for his post in that __ .-|||-A)he doesn`t know his staff very well B) he isn`t concerned about profits-|||-C)he treats his staff rudely D) he makes his staff work long hours-|||-2.None of the staff would like to talk directly to the manager about their feelings because-|||-__ .-|||-A)it was a difficult topic to raise B) the manager was too stubborn to lis--|||-ten-|||-C)they hated him too much to talk to him D) they were afraid of having to leave-|||-3.The author believes that a polite manager __ .-|||-A) will win the respect of his staff B)can make his staff work better-|||-C)must be on ceremony most of the time D)should be easy to work with-|||-4.We can guess that __ .-|||-A)it is pleasant to work in that manager`s office-|||-B)it is hard work to satisfy that manager`s demands-|||-C)it is rather unpleasant to work in that manager`s office-|||-D)it is a pleasure to meet that manager every day-|||-5.What do you think of Hollis when he took up courage to remind the manager of being-|||-polite?-|||-A)He was timid and careful. B)He was kind and considerate.-|||-C)He was rough and rude. D)He was clever and mocking