In Britain and the US most people are careful 1 time.If they want to see a friend,or meet a business-|||-colleague, they telephone first to make an appointment. A lot of people don`t like surprises. They want to know-|||- 2 a visitor is going to arrive.If people make an arrangement to meet,it`s polite to arrive a few minutes early.-|||-Of course, everyone is 3 occasionally. Cars break 4 trains are delayed and meetings go on too long.If-|||-people are late,they would say sorry,and explain what happened. Sometimes it`s impossible to 5 an-|||-appointment. But if people 6 to arrive,the other person will be upset. They will make phone calls to explain.-|||-In some countries,people may 7 time chatting and drinking tea or coffee before they start a business meeting一-|||-but not in Britain 8 the US. There,they like to talk about business first and chat later if there`s time.Office-|||-hours in Britain and the US are usually from 9 a.m.to 5 p.m.,but some offices open at 8:30a.m.or 9:00 a.m.-|||-and do not close 9 5:30p.m.or 6:00p.m.People usually spend about one hour on lunch. Shops open at-|||-9:00a.m.or 9:30a.m.,and stay open until 5:30 p.m.or 6:00p.m.And people often refer 10 their-|||-everyday work as 9:00a.m.to 5:00p.m.work.-|||-1.A.about B.at C. off D.on-|||-2.A.who B.which C.when D.why-|||-3.A.late B.wrong C.respectful D.aware-|||-4.A.out B.down C.up D.off-|||-5.A.meet B.keep C.make D.create-|||-6.A.forget B.fault C.fail D.lose-|||-7.A.cost B.spend C.take D.pay-|||-8.A.or B.so C.and D.but-|||-9.A.from B.on C.until D.at-|||-10.A.so B.for C.to D.as