Labour members have been demanding that ________ communities should be free to keep their traditions and cultures.A. ethicB. ethnicC. criticD. ironic

High-quality customer service is preached(宣扬) by many ,but actually keeping customers happy is easier said than done. Shoppers seldom complain to the manager or owner of a retail store, but instead will alert their friends, relatives, co-workers, strangers-and anyone who will listen. Store managers are often the last to hear complaints, and often find out only when their regular customers decide t frequent their competitors, according to a study jointly conducted by Verde group and Wharton school. “Storytelling hurts retailers and entertains consumers,” said Paula Courtney, President of the Verde group.” the store loses the customer, but the shopper must also find a replacement.” On average, every unhappy customer will complain to at least four other, and will no longer visit the specific store for every dissatisfied customer, a store will lose up to three more due to negative reviews. The resulting “snowball effect” can be disastrous to retailers. According to the research, shoppers who purchased clothing encountered the most problems. ranked second and third were grocery and electronics customers. The most common complaints include filled parking lots, cluttered (塞满了的) shelves, overloaded racks, out-of-stock items, long check-out lines, and rude salespeople. During peak shopping hours, some retailers solved the parking problems by getting moonlighting（业余兼职的）local police to work as parking attendants. Some hired flag wavers to direct customers to empty parking spaces. This guidance eliminated the need for customers to circle the parking lot endlessly, and avoided confrontation between those eyeing the same parking space. Retailers can relieve the headaches by redesigning store layouts, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions. Most importantly, salespeople should be diplomatic and polite with angry customers. “Retailers who’re responsive and friendly are more likely to smooth over issues than those who aren’t so friendly.” said Professor Stephen Hoch. “Maybe something as simple as a greeter at the store entrance would help.” Customers can also improve future shopping experiences by filing complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no idea what is wrong. Why are store managers often the last to hear complaints? A. Most customers won’t bother to complain even if they have had unhappy experiences. B. Customers would rather relate their unhappy experiences to people around them. C. Few customers believe the service will be improved. D. Customers have no easy access to store managers. What does Paula Courtney imply by saying “ … the shopper must also find a replacement” (Line 2, Para. 4)? A. New customers are bound to replace old ones. B. It is not likely the shopper can find the same products in other stores. C. Most stores provide the same. D. Not complaining to the manager causes the shopper some trouble too. What contributes most to smoothing over issues with customers? A. Manners of the salespeople. B. Hiring of efficient employees. C. Huge supply of goods for sale. D. Design of the store layout. To achieve better shopping experiences, customers are advised to _________. A. exert pressure on stores to improve their service B. settle their disputes with stores in a diplomatic way C. voice their dissatisfaction to store managers directly D. shop around and make comparisons between stores

Pet owners are being encouraged to take their animals to work, a mo ve scientists say can be good for productivity, workplace morale (士气), and the well﹣being of animals. A study found that 25% of Australian women would like to keep an office pet.Sue Chaseling of Petcare Information Service said the practice of keeping office pets was good both for the people and the pets."On the pets'side, they are not left on their own and won't feel lonely and unhappy, "she said.A study of major US companies showed that 73% found office pets beneficial (有益的), while 27% experienced a drop in absenteeism (缺勤). Xarni Riggs has two cats walking around her Global Hair Salon in Paddington."My customers love them.They are their favorites, "she said."They are not troublesome.They know when to go and have a sleep in the sun." Little black BJ has spent nearly all his two years"working"at Punch Gallery in Balmain.Owner Iain Powell said he had had cats at the gallery for 15 years."BJ often lies in the shop window and people walking past tap on the glass, "he said. Ms Chaseling said cats were popular in service industries because they enabled a point of conversation.But she said owners had to make sure both their co﹣workers and the cats were comfortable.The new semester has (1)________ (begin). You're already high school student now and it will be a fresh start for you. First of all, congratulations! You have successfully graduated as a Junior now the hard work really begins. You're probably feeling excited or maybe a bit nervous (2)________what awaits you at senior high.(3)________ everyone mentioned is to increase in workload,(4)________ senior high is not all about national entrance exam. In truth, it is about preparing for the future and (5)________ (shape) yourself into the person you hope to become. In Junior high,you followed your teacher's instructions, but as a senior you (6)________ (expect) to think and study (7)________ (dependent) how you organize your study notes and how often your study (8)________ (be) left up to you. However, study is not be﹣all and end﹣all. The first year in senior high offers many development opportunities. Joining various (9)________ (activity) can enrich your school life, help you to make new friends and help you to broaden your horizons. Just remember to keep an open mind. Always be active during your lessons, make (10)________ practical study plan and don't put too much pressure on yourself.第五部分 词汇测试根据语境选择恰当的单词或根据首字母或汉语提示写出相应单词的正确形式.(共 30 小题;每小题 1 分, 满分 30 分)We are _________ about Hong Kong and hope it will stay stable.( )A.concerned B.calmed C.recovered D.stoodThe officer_________ that the soldiers should take action right away.( )A.recognized B.ignored C.swapped mandedWherever we are, we need to be aware of our Chinese_________ and spread Chinese culture to the world.( )A.insurance B.attitude C.identity D.preferenceParents and teachers are_________ and we can always trust them.( )A.relieved B.reliable C.rewarding D.realisticSchool education in China nowadays focuses on students' development in both their______ and grades.( )A.incidents B.assistance C.qualities D.quantitiesShanghai citizens are now required to_________ garbage into four categories(种类).( )A.affect B.protect C.sort D.reserveIt's hard to sentence him to life imprisonment for murder for lack of_________.( )A.evidence B.inspection C.instrument D.performanceTo our excitement, he got the first prize in the_________.( )petition B.addition C.audition D.explorationYou've_________ what you got for the efforts you made.( )A.decrease B.destroy C.deserve D.demandCompared with the Chinese characters used in Taiwan, the ones we use are_________.( )A.summed B.simplified C.selected D.sufferedBefore the lecture, the teacher made a_________ introduction to the course.( )A.dusty B.stubborn C.brief D.extremeThe thief_________ stealing the goods when the police showed him the video.( )A.admired B.trapped C.attacked D.admittedStudents in our school are blessed with ______ teachers, who are devoted to their work.( )A.fulfilled B.dedicated C.determined D.innovatedWe need to _________ ourselves to a new environment and get on the right track as soon as possible.( )A.calculate B.rub C.pretend D.adjustTry looking at things from another _________, you might have a totally different idea about them.( )A.perspective B.form C.process D.operatorTeachers suggestions are usually________ (有价值的) as they are experienced in teaching.F________ of sports, Bruce spends a lot of his spare time doing and watching sports.One of the most difficult parts in Chinese learning is p________, as there are four tones in its sound system.I am g________ for your timely help, without which I might have failed.G________ people usually share what they have with others.Good teachers are those who can give clear e________ of complicated academic problems in simple words.AI is short for Artificial I________, which is more and more popular and important in our life.Thanks to the rescue team, the________(损失) was minimized.I would greatly a________ it if you could send me the letter as soon as possible.We should be e________ about whatever we choose to do, showing great excitement and interest in it.Reading c________is very important in English exams, which requires you to understand the whole passage.Some reporters have been sent to c________ this big event, so that we can get to know it up﹣close.My English teacher assigned us to s________ the long story within 100 words.I want to learn________(西班牙语) so that I can talk to people there in native language when I travel in Madrid.When someone gets c________, they may shout at you, lose temper or do irrational things.第六部分 短文改错(共 10 小题;每小题 1 分,满分 10 分)假定英语课上老师要求同桌之间交换修改作文,请你修改你同桌写的以下作文.文中共有 10 处语言错 误,每句中最多有两处.每处错误仅涉及一个单词的增加、删除或修改. 增加:在缺词处加一个漏字符号(∧),并在其下面写出该加的词. 删除:把多余的词用斜线()划掉. 修改:在错的词下划一横线,并在该词下面写出修改后的词. 注意:1.每处错误及其修改均仅限一词; 2.只允许修改 10 处,多者(从第 11 处起)不计分. In Wednesday evening, I read a book naming Waiting for Goldie. In the story Danny took care of Goldie, a champion racing pigeon, because his grandad was ill in hospital. Therefore, Goldie didn't come back as usual after a race. In order not to upset his grandad, Danny had to tell her a white lie. Angry and annoyed, Danny decided to go for the falcons in the quarry that probable killed Goldie. But his anger disappears when he saw the tiny, pink chicks in the nest. Fortunately, he found the injured Goldie in the quarry, that made him delightful. He rushed home with Goldie. When his grandad returned the next morning, Goldie could fly again. For grandad it seemed as if nothing had been occurred. But for Danny, he got an precious chance to grow up..

Passage Two Questions 51 to 55 are based on the following passage. Degradation of the world's natural resources by humans is rapidly outpacing the planet's ability to absorb the damage, a recent UN environmental study has found. The study concludes that without radical action the level of prosperity that millions of people in the developed world count on will be impossible to maintain or extend to poorer countries. Water scarcity is the curse of some of the poorest regions on Earth, leaving developing countries increasingly unable to feed themselves, and causing hardship for millions of people. There appears little prospect of this desperate situation being remedied without radical action being taken. Water resources are under increasing threat from population growth, climate change, rapid urbanization, rising levels of consumption, and the degradation of lands that previously provided a natural replenishment(补充) of water resources. The rate of damage to the natural environment was found to increase globally, despite concerted efforts to persuade government to take measures to improve the condition. “If current trends continue, and the world fails to improve patterns of production and consumption, then the state of the world's environment will continue to decline,” warned UN executive director Achim Steiner. He said the tools for improving the environment for millions of people existed in developed countries, but were in danger of not being used. The study found that basic measures to tackle some of the key causes of environmental damage were still not being taken. These included measures to reduce air pollution; to control the damage to marine ecosystems, which can have a huge effect on fish stocks on which hundreds of millions of people depend; and to curb the degradation of land where modern agricultural methods were pursued without regard to the longer-term consequences. Despite the recent global agreement on cutting greenhouse gas emissions, global carbon output continues to rise. This will put a long-term strain on the ability of developing economies to feed their own people. Climate change is aggravated by the emissions of greenhouse gases from chemical and natural fertilizers used in agriculture which increased by more than a quarter between 2000 and 2010. Other problem areas identified in the report included glaciers, which provide vital water resources for millions of people, but which are shrinking as the climate warms. In rich countries, these problems have built up over decades and centuries while economic growth was pursued at the expense of the environment. Subsequent efforts to remedy the environment have met with partial success. But in developing countries, the path of future development has more potential to change, which has encouraged international institutions to devise more sustainable growth pathways that are supposed both to alleviate poverty and preserve the environment. 51. What is the major finding of the UN environmental study? A) Human activity has rendered Mother Earth almost uninhabitable. B) Humans are doing more damage to the earth than it can cope with. C) Environmental problems have considerably weakened human prosperity. D) Environmental damage is more serious in developed countries these days 52. What is said about water scarcity in some of the poorest regions? A) It is getting so serious that there is little hope of solution. B) It largely accounts for their slow economic development. C) It can hardly be relieved if no drastic measures are taken. D) It is primarily caused by the acceleration of climate change. 53. What does Achim Steiner say about the environmental condition? A) It will deteriorate worldwide. B) It is attracting global attention. C) It is being slowly remedied globally. D) It will shrink the world's population. 54. What is the dilemma developing countries face? A) They cannot modernize farming without causing land degradation. B) They cannot promote industrialization without polluting waterways. C) They cannot boost crop yields without causing greenhouse gas emissions. D) They cannot catch up with rich countries without sacrificing the environment. 55. What should developing countries do in their future development according to the passage? A) They turn to developed countries for the assistance they need. B) They remedy environmental damage by slowing economic growth. C) They avoid damaging interference from international institutions. D) They improve people's livelihood without harming the environment.

Part 2:根据中文释义，选择两个选项，组合成正确的单词_ _(进退两难的) 窘境，困境A. lemme deB. da lemmaC. di lamme

DICOM是____________________________________的英文缩写，其中文含义是___________________________________。

阅读下面的短文，从每题所给的A、B、C、D四个选项中，选出能正确回答所提问题或完成所给句子的最佳答案。 A An eight-year-old child heard her parents talking about her little brother. All she knew was that he was very sick and they had no money. Only a very expensive operation could save him now and there was no one to lend them the money. When she heard her daddy say to her tearful mother， "Only a miracle can save him now，"the little girl went to her bedroom and pulled her money from its hiding place and counted it carefully. She hurried to a drugstore （药店） with the money in her hand."And what do you want？" asked the salesman. "It's for my little brother，" the girl answered. "He's really，really sick and I want to buy a miracle.""Pardon？" said the salesman. "My brother Andrew has something bad growing in-side his head and my daddy says only a miracle can save him. So how much does a miracle cost？“”We don't sell a miracle here，child. I'm sorry，” the salesman said with a smile.“Listen，if it isn't enough，I can try and get some more. Just tell me how much it costs.”A well-dressed man heard it and asked，“What kind of a miracle does your brother need？”“I don't know，” she answered with her eyes full of tears. “He's really sick and mum says he needs an opera-tion. But my daddy can't pay for it，so I have brought all my money.”“How much do you have？” asked the man.“ 1.11， but I can try and get some more，”she answered.“Well， what luck，” smiled the man. “ 1.11， the price of a miracle for little brothers.”He took up the girl's hand and said，“Take me to where you live. I want to see your brother and meet your parents. Let's see if I have the kind of miracle you need.” 　 That well-dressed man was Dr Carlton Armstrong，a famous doctor. The operation was successful and it wasn't long before Andrew was home again. 　 How much did the miracle cost？ 46. What was the trouble in the little girl's family？ A. Her brother was seriously ill. B. They had no money. C. Nothing could save her brother. D. Both A and B. 47. In the eye of thelittle girl， a miracle might be _______. A. somethinginteresting B. something beautiful C. some wonderful medicine D. some good food 48. The little girl said again and again "……I can try and get some more." That shows _______. A. she had still kept some money B. she hoped not to be refused C. There was no need to worry about money D. she thought money was easy to get 49. What made the miracle happen？ A. The girl's love for her brother. B. The girl's money. C. The medicine from the drugstore. D. Nobody can tell. 50. From the passage we can infer （推断） that _______. A. The doctor didn't ask for any pay B. A miracle is sure to happen if you keep on C. The little girl is lovely but not so clever D. Andrew was in fact not so sick as they had thought 　　 B In Britain you are allowed to drive a car when you are seventeen. You have to get a special two-year driving license before you can start. When you are learning, someone with a full license always has to be in the car with you because you aren’t allowed to drive the car on the road alone. You don’t have to go to a driving school –--- a friend can teach you. The person with you isn’t allowed to take the money for the lesson unless he’s got a teacher’s license. Before you are allowed to have a full license, you have to take a driving test. You can take a test in your own car, but it has to be fit for the road. In the test you have to drive round for about half an hour and then answer a few questions. If you don’t pass the test, you are allowed to take it again a few weeks later if you want to. In 1970 a woman passed her fortieth test after 212 driving lessons. When you’ve passed your test, you don’t have to take it again, and you are allowed to go on driving as long as you like. Britain’s oldest driver was a man who drove in 1974 at the age of 100. Before 1904 everyone was allowed to drive, even children. Then from 1904 car drivers had to have a license. But they didn’t have to take a test until 1935. On the early days of car driving, before 1878, cars weren’t allowed to go faster than four miles an hour, and someone had to lead the car with a red flag. 51. Which of the following is not necessary for a young man who wants to drive a car alone? A. He should reach the age of 17. B. He should get a special two-year driving license. C. He should learn to drive in a driving school. D. He should pass a driving test to get a full license 52. A person can’t take money for driving lessons unless he ________. A. has learnt to drive in a driving school. B. has a full driving license. C. has a full license and a teacher’s license. D. is given a special two-year driving license 53. In the driving test, one _____________. A. mustn’t drive his car, even though the car is fit for the road. B. is usually asked to drive on roads for some time. C. has to be examined only in car driving skills D. must drive round for more than an hour 54. Which of the following is not true? A. There is no limit to the age of a man who drives a car. B. One can take a driving test again and again until he passes it. C. There was a speed limit to cars before 1878 D. A car driver didn’t have to get a limit license until 1935. 55. The best title for the passage is ______________. A. Driving licenses in Britain. B. Tests for Britain people. C. Driving cars. D. Young Men’s driving licenses C 　 What are you going to do if you are in a burning house？ How will you escape？ Do you know how to save yourself？ Please read the following passage. 　　Escaping a fire is a serious matter. Knowing what to do during a fire can save you life. It is important to know the ways you can use and show them to everyone in the family， such as stairways and fire escapes， but not lifts. From the lower floors of the buildings， escaping through windows is possible，learn the best way of leaving by windows with the least chance of serious injury. The second floor window is usually not very high from the ground. An average person， hanging by the finger-tips will have a drop of about six feet to the ground. It is about the height of an average man. Of course， it is safer to jump a short way than to stay in a burning building. Windows are also useful when you are waiting for help. Be sure to keep the door closed. Or smoke and fire may be drawn into the room. Keep your head low at the window to be sure you get fresh air rather than smoke that may leaked（渗） into the room. On a second or third floor， the best windows for escape are those that open onto a roof. From the roof a person can drop to the ground more safely. Dropping onto cement（水泥） might end in injury. Bushes（灌木丛） and grass can help to break a fall. 56. It is important to _______. A. put out the fire in the burning house B. know the ways to escape the fire C. jump off a burning house D. keep the door closed 57. It is possible to escape through the windows _______. A. if there are some bushes on the ground B. if you are strong enough C. if you live on a lower floor D. If you have a long rope 58. Which of the following escaping way is NOT right？ _______. A. You can escape though stairways. B. You can choose fire escapes. C. Escape from the windows that open onto a roof. D. Use a lift to come down at once. 59. Open the window so that _______ if the building is on fire. A. you can get fresh air B. you can call for help C. you can easily jump off D. you can be seen first 60. The best title of the passage is _______. A. Escaping from the Windows B. Save Yourself in the Burning House C. Knowledge on Fire D. Waiting for Help D Napoga is a 12-year-old girl in Ghana， Africa. It is hard for her family to get clean water. Every morning， she leaves home at half past five to get clean water for her family in a village far away. It takes her six hours to get enough clean water for daily cooking and drinking. She has no time to go to school or to play with her friends. Millions of people in the world are like Napoga. They can't get enough clean water to keep healthy. Earth Day is April 22. But on all other days， we must also remember it. The water we use is the most important natural resource on the earth. Water covers 70% of the earth's surface。 But most of that is sea water. We can't use it for very many things. Fresh water covers only 1% of the earth's surface. You probably feel lucky that your life isn't as hard as Napoga's. But that doesn't mean you don't have to worry about water. We all face serious water problems. One of them is water pollution. All kinds of things from cars， factories， farms and homes make our rivers， lakes， and oceans dirty. Polluted water is very bad for people to drink. And dirty water is bad for fish， too. Now， 34% of all kinds of fish are dying out. How do cars and factories make our water dirty？ First，they pollute the air. Then， when it rains，the rain water comes down and makes our drinking water dirty. Dirty rain， called acid rain， is also bad for plants， animals and buildings. Scientists say that in 30 years， more than half of the people in the world won't have enough clean water. We have to learn how to save more water for ourselves and our children. Here is some advice for saving water：Turn off the water while you brush your teeth. You can save as much as 450 liters each month. Leaky taps（漏水的龙头） waste a lot of water. Fix them right away！You can easily cut your 10-minute showers（沐浴） in half-and you'll be just as clean. When you wash dishes， don't let the water run. Only wash clothes when you have a lot to wash. If your washing machine isn't full， you're wasting water！ 61. Every morning Napoga went to get clean water _______. A. before she went to school B. after she finished school C without going to school D. after she played with her friends 62. On the earth， _______. A. sea water is widely used than fresh water B. there is very little water for our living C. there is 71% of fresh water D. we don't need to worry about water 63. Acid rain _______. A. is only bad for living things B. can be produced in factories C. doesn't do harm to people， but it's bad for plants，animals and buildings D. doesn't just do harm to human beings but to ani-mals，plants and buildings 64. Which of the following wastes water？ A. We need ten minutes if we want a clean shower. B. We should put in enough clothes when we wash them in washing machines. C. You can keep yourself clean by having a shower for five minutes. D. Don't let the water run when we brush our teeth and wash dishes. 65. What's the main idea of the passage？ A. Something must be done to prevent water form be-ing polluted. B. Clean water means much to human beings and living things around us. C. It's time to take care of the water we use. D. Water is the most important natural resource on the earth.

"This job is killing me!" That statement may seem to be an exaggeration, but in looking closely at the work environment, it has become apparent there is a serious problem affecting the productivity of organizations. This problem has been coined "professional suicide", by a company which was among the first to become aware of the problem. Professional suicide, a widespread but rarely studied phenomenon is costing companies not only dollars and cents, but the talents and skills of many bright and creative key employees. The (症状) affects the talented hard-driving employees with strong accomplishment needs. Those who are most likely to be affected are good employees who constantly operate in a crisis situation because of management’s lack of planning or leadership. These initially highly-motivated employees begin the suicidal process within three to five years after developing a solid record within the organization. The despair of not achieving what they want in what seems by now to be an absolutely hopeless situation has begun to influence their self-confidence. These upwardly mobile employees suddenly reverse course. Their work begins to become worse. They lose interest and fail to keep up with new on-the-job developments. They develop physical complaints and seem unable to change this downward trend. Sometimes they take another job beneath their capabilities. Many times they do things they surely know they will be fired for doing. In short, in many ways they rapidly and illogically destroy their careers and sometimes themselves. What causes this apparent self-destruction It is the result of a battle between specific characteristics of both the individual and the organizational environment. In the individual, problems have arisen in the satisfaction of basic needs common to all human beings. These basic needs described by Maslow as the " (等级) of Human Needs" are recognition and a sense of self-respect, growth and development, a sense of purpose and a structure from which to view the world. When people are unable to meet these needs in the organization, they leave or become inefficient because they’re frustrated. A frequent cause of professional suicide is that the behavior required for survival demands unacceptable violations of a person’s values. Not being able to be totally frank with individuals on projects is one example. On projects, the rule is that team effort is expected, but in the end, individuals aren’t rewarded―the team is king. If an individual works only in team efforts, they will seldom receive individual recognition. This lack of individual recognition begins to affect their egos and self-respect. If the way to survive in an organization requires individuals to lie or to be deceptive, they will either avoid doing what it takes to get ahead in that organization, or do what it takes and feel guilty when they survive and progress. The degree to which the situation degrades, devalues, or shames the person is highly individual. The organizational characteristics that create professional suicide are in direct opposition to basic individual needs. These characteristics become obvious by management’s lack of setting specific goals and objectives or the "rules of the game" are confusing. Evaluation, feedback and individual performance reviews are carelessly managed or ineffective. Reward systems based on organizational resuks are non- existent or poorly defined. Anxiety, competition and guilt, rather than a reward system are used as motivators. This lack of clear communication provides a powerful (替罪羊) for managerial incompetence. If employees in lower positions get into trouble when tasks were poorly defined, they take the blame, after all, they were told―albeit the communication was confusing. Dr. Donald W. Cole, author of Professional Suicide, a Survival Kit for You and Your Job (1981, McGraw-Hill) conducted a study of corporate life. The style of corporate leadership he identified as necessary for keeping people healthy and productive offered a clear vision for the future―engage the employees in goal setting and planning; provide performance evaluations on a regular basis along with recognition and rewards. This style of management may seem self-evident as a good one, but it has proven remarkably difficult to convince many companies to implement it. It has long been known that people need to have a sense of direction. People need to have the security to anticipate what is going to occur as a result of the actions they plan to take or have taken. They need to know if what they are doing is important and valued. And finally, they want to have a sense of belonging to an organization that provides opportunity for growth and development. When management doesn’t provide adequate information for employees to anticipate probable outcomes, anxiety follows. Employees need to have feedback to stimulate growth and development. Without feedback, people begin assuming the worst and the anxiety that results from it leads to reactive behavior, which is actually a protective response. This protective behavior occurs so the employee can survive in what she/he perceives as an unfriendly environment. Thus, the once bright and creative employee retires in place merely making no progress until official retirement. The cycle of productive decay is the (恶化) of the very skills companies need to stop the circle of productivity loss. These employees figuratively and literally get into a cycle of personal and professional suicide. The threat posed by professional suicide to the employee and its equally dangerous threat to the organization is obvious―individuals lose their careers and the organization not only loses its best employees, but also leads to the expense of replacing them, which is estimated to be approximately 60,000 per person. In some organizations, this could mean the difference between success and failure. In order to prevent employees and the organizational structure from the suicidal cycle, hiring practices need to look for managers and leaders with vision and the ability to set goals and define a purpose. Communication, feedback, support and encouragement provide a sense of personal worth and freedom from working overload.According to the passage, the organizational characteristics that create professional suicide include all of the following EXCEPT ______. A. non-existent or poorly defined reward systemsB. unacceptable violations of a person’s valuesC. competition rather than .a reward used as motivatorsD. ineffective evaluation and individual performance review

Part 3: 看中文，选出或补全正确的英文表达lantern_____灯谜A. riddlesB. MazesC. mysteriesD. quizzes

Complete the sentences with suitable expressions from the collocation box. Make changes where necessary. Sometimes more than one collocation is possible.S WHICH OFTEN GO BEFORE:meaningful close strongmental poor goodRESSIONS WHICH OFTEN GO BEFORE:ask for bring seekprovide miss find1. Robert tends to ______ from friends first and then from family members when he meets with difficulties.2. Experts believe that communication with others is a wise way to deal with ______ problems like depression or anxiety.3. To keep yourself in ______, you need exercise, rest, and plenty of sound sleep.4. We didn't know each other well at first. Our ______ started when we worked together in the students' union.5. A(n) ______ goes beyond superficial connections and always remains present in times of need.6. The school's excellent links with local businesses ______ for students to enter the job market after they conclude their studies.