Opening your drive-thru (不必下车可得到服务的)coffee shop won't come without challenges. Here are some of them: Space. The new shop will require an area for drive-thru line. If you have a small, takeout-only space, you can use a line to surround the building. If your existing space also welcomes dine-in guests, you need to consider safety and not blocking your parking lot. Competition. Your company can stand out as a local business, but make sure your speed, convenience and customer service, don't fall short of customers' expectations. Harder to build connection and culture (but not impossible!)Although some business owners fear drive-thrus as a cold transaction (交易), you can still ensure your customers get a real connection. Have a question of the day without using common statements like "Nice weather we're having." Customers love it, and regular customers will be excited to see what the new question of day is at every visit. You can also have a pay-it-forward (预先捐赠)program, or other ways to promote your brand. Customer service may not look exactly the same as it does in-store. According to the passage, to open a drive-thru coffee shop, you need______ A. a lot of moneyB. a detailed business planC. an area for the drive thru lineD. some well-trained shop assistants When talking about speed, convenience, and customer service, the writer asks that______ A. you listen to customers regularlyB. you meet customers' expectationsC. you improve them constantlyD. you do better than other companies In order for customers to get a real connection, you are advised to______ A. give them a big discount every dayB. provide them with a free parking lotC. offer different types of coffee tastes to themD. greet them by an unusual question of the day In the last paragraph, a pay-it-forward program is mentioned as a way to______ A. promote your brandB. increase your profitC. greet your customersD. reduce your running cost The passage is mainly about______ A. advantages of drive-thru coffee shopsB. challenges for a drive-thru coffee shopC. new ways to run a drive-thru coffee shopsD. the importance of a drive-thru coffee shop
Opening your drive-thru (不必下车可得到服务的)coffee shop won't come without challenges. Here are some of them:
Space. The new shop will require an area for drive-thru line. If you have a small, takeout-only space, you can use a line to surround the building. If your existing space also welcomes dine-in guests, you need to consider safety and not blocking your parking lot.
Competition. Your company can stand out as a local business, but make sure your speed, convenience and customer service, don't fall short of customers' expectations.
Harder to build connection and culture (but not impossible!)Although some business owners fear drive-thrus as a cold transaction (交易), you can still ensure your customers get a real connection. Have a question of the day without using common statements like "Nice weather we're having." Customers love it, and regular customers will be excited to see what the new question of day is at every visit. You can also have a pay-it-forward (预先捐赠)program, or other ways to promote your brand. Customer service may not look exactly the same as it does in-store.
According to the passage, to open a drive-thru coffee shop, you need______
- A. a lot of money
- B. a detailed business plan
- C. an area for the drive thru line
- D. some well-trained shop assistants
When talking about speed, convenience, and customer service, the writer asks that______
- A. you listen to customers regularly
- B. you meet customers' expectations
- C. you improve them constantly
- D. you do better than other companies
In order for customers to get a real connection, you are advised to______
- A. give them a big discount every day
- B. provide them with a free parking lot
- C. offer different types of coffee tastes to them
- D. greet them by an unusual question of the day
In the last paragraph, a pay-it-forward program is mentioned as a way to______
- A. promote your brand
- B. increase your profit
- C. greet your customers
- D. reduce your running cost
The passage is mainly about______
- A. advantages of drive-thru coffee shops
- B. challenges for a drive-thru coffee shop
- C. new ways to run a drive-thru coffee shops
- D. the importance of a drive-thru coffee shop
题目解答
答案
解析
- 考查要点：本题主要考查学生对文章细节信息的捕捉能力，以及根据上下文推断作者意图的能力。题目围绕开设drive-thru咖啡店的挑战展开，需结合段落核心内容筛选正确选项。
- 解题思路：
- 定位关键句：通过问题中的关键词（如“speed”“connection”“pay-it-forward”）快速定位相关段落。
- 排除干扰项：注意区分文章中的建议与实际要求，例如“don’t fall short”强调达标而非超越。
- 主旨判断：最后一题需整合全文内容，明确文章核心是“挑战”而非其他主题。
第40题
问题：开设drive-thru咖啡店需要什么？
关键句：首段明确指出“需要为drive-thru车道预留区域”（The new shop will require an area for drive-thru line）。
答案：C（an area for the drive-thru line）。
第41题
问题：关于速度、便利和客户服务，作者的要求是什么？
关键句：第二段强调“不要让顾客的期望落空”（don’t fall short of customers' expectations）。
答案：B（you meet customers' expectations）。
第42题
问题：如何让顾客获得真实连接？
关键句：第四段建议“每天提出一个独特问题”（Have a question of the day without using common statements）。
答案：D（greet them by an unusual question of the day）。
第43题
问题：pay-it-forward计划的作用是什么？
关键句：最后一段直接说明“推广品牌”（promote your brand）。
答案：A（promote your brand）。
第44题
问题：文章主旨是什么？
关键句：全文围绕drive-thru咖啡店的三大挑战（空间、竞争、连接）展开。
答案：B（challenges for a drive-thru coffee shop）。