单选题30、After Peter Dupree thanked his new customer Connie by name, ________.A. Connie explained she was a regular customer indeedB. Connie pretended to be pleasantly shockedC. he knew Connie would return and bring more customers laterD. he knew Connie made a point of remembering others' names
单选题
30、After Peter Dupree thanked his new customer Connie by name, ________.
A. Connie explained she was a regular customer indeed
B. Connie pretended to be pleasantly shocked
C. he knew Connie would return and bring more customers later
D. he knew Connie made a point of remembering others' names
题目解答
答案
题目分析
题干:
"After Peter Dupree thanked his new customer Connie by name, ____."
(在彼得·杜普雷用名字感谢了他的新顾客康妮之后,____。)
这是一道基于语境的单选题,我们需要根据上下文逻辑选择一个最合理的后续发展。题干的关键点在于:彼得称呼了新顾客康妮的名字,这通常是一种让顾客感到被重视的服务技巧。我们需要推断出康妮的反应或彼得的后续认知。
选项逐一分析
-
A. Connie explained she was a regular customer indeed
(康妮解释说她的确是一位常客。)
如果康妮是“新顾客”(new customer),那么她解释自己是常客在逻辑上有些矛盾。除非她其实是常客但彼得误以为是新顾客,但题干明确说是“new customer”,所以这个选项不太合理。 -
B. Connie pretended to be pleasantly shocked
(康妮假装感到惊喜。)
这个选项描述了康妮的反应。当服务员叫出顾客名字时,顾客通常会感到惊喜。但我们需要看这是否是故事的核心结果。 -
C. he knew Connie would return and bring more customers later
(他知道康妮以后会回来并带来更多的顾客。)
这个选项从彼得的角度出发,说明了称呼顾客名字这一行为带来的长远商业结果。在商业服务语境中,记住并称呼顾客名字的核心目的就是为了赢得回头客和口碑。这非常符合服务行业的故事逻辑。 -
D. he knew Connie made a point of remembering others' names
(他知道康妮特意记住别人的名字。)
这个选项将焦点转移到了康妮记住别人名字的习惯上,与题干中“彼得称呼康妮名字”的语境关联不够紧密,不是最直接的后续。
综合判断
题干描述的是彼得通过称呼新顾客名字来建立良好关系。在典型的商业案例或阅读理解中,这种个性化服务最直接、最重要的结果就是顾客满意度提升,从而成为回头客并带来新客源。
- 选项 A 与“新顾客”设定有冲突。
- 选项 B 只是瞬间反应,不够深入。
- 选项 D 偏离了核心事件。
- 选项 C 总结了这一行为的积极影响,最符合逻辑和常见语境。
因此,最合适的填空是 C。
最终答案
C. he knew Connie would return and bring more customers later