题目

Customer: Excuse me, sir. Clerk: ____ Customer: I’d like to cash a check. Would you please tell me which window should I go to? Clerk: You can cash checks over there at window 6.A. Yes, may I help you?B. It doesn’t matter.C. It’s all right.D. What? Can I help you?

Customer: Excuse me, sir. Clerk: ____ Customer: I’d like to cash a check. Would you please tell me which window should I go to? Clerk: You can cash checks over there at window 6.
  • A. Yes, may I help you?
  • B. It doesn’t matter.
  • C. It’s all right.
  • D. What? Can I help you?

题目解答

答案

A

解析

在客户服务场景中，当顾客寻求帮助时，服务人员通常会以礼貌的方式询问是否可以提供帮助。选项A "Yes, may I help you?" 是一种标准的客户服务用语，表示愿意提供帮助。选项B和C与情境不符，而选项D则显得不够礼貌。因此，选项A是最合适的回答。