in a word bank following the passage Read the passage through carefully before making your cholces Each choice in the bank-|||-is identified by a letter Please write down the corre sponding letter for each item in the blanks.You may not use any of the words-|||-in the bank more than once.-|||-A) located E) ability I) optimIstic M) upset-|||-B) affected F)necessarlly J)dellver N) exciting-|||-C)hardship G) frustrating K)confim O) panic-|||-D)consists H) tully L) makes-|||-For companies that already rely on MSN Messenger for business, the length of the outage (线路中断) has dealt them a heavy blow. Jean-Luc Praz,a-|||-web designer, sald."MSN Messenger is an important part of my business,with customers 26 very far from my office."The outage-|||- 27 an online meeting with a customer in his office 12.000 kilometers away from him.-|||-Wes Thierry,who works for a division of Salt Lake Clty-based Evans and Sutherland,also said that outage has caused 28 "We-|||-decided on using the messenger about three months ago "he said."Our group 29 of about 30 people, most of whom are-|||-software engineers,and messaging allows us the 30 to quickly ask simple questions without 31 having-|||-to distract people with phone calls all of the time."-|||-Andrzel Banla,who works for an Internet media design company in London,said Microsoft`s lack of communication about the service internuption is-|||- 32 "The problem is that the lack of feedback means that we do not know If they have been hacked(居客入侵人suffered-|||-serlous hardware talure,(or) are in preparation for integrati messaging services for Xbox,etc."-|||-However,Zurek believes that no matter how great the customer frustration, MSN Messenger should be 33 operational soon-|||-"Microsoft has smart people. I`m 34 they`ll get this solved," said Zurek and he also said that no company should expect solld-|||-rellablly y 可性》out of instant meswaging, becaus the technology isn`t designed to 35 the securly many businesses depend