Passage 31-|||-Last year,my brother and I went to Miami for a vacation.Some of my friends who had been there-|||-before said 1 was a wonderful holiday destination.Before we went,we had planned for months.-|||-When the day came,we were ready.-|||-After our plane landed,we went to the hotel.We had made our reservation six months 2 -|||-(early),but the man at the front desk said there had been a mistake.We 3 (tell) that our rooms-|||-hadn't been reserved for that week, 4 for the week after.I didn't understand 5 this would-|||-happen and my credit card had already been charged 6 the reservation.What's worse,the hotel-|||-had been fully booked.When we were wondering what to do,the manager came out.She was 7 -|||-(surprise) helpful.She apologized for the mistake and gave us a spare VIP room on 8 top floor.-|||-We had never stayed in such an amazing room,and we weren't charged extra.-|||-The next day,my brother and I went to the beach 9 we watched some people play volleyball-|||-We got a little 10 (sunburn),but the day had been so relaxing that we didn't mind.-|||-1. __ 2. __ 3. __ 4. __ 5. __-|||-6. 7. 8. 9. 10.