题目
---- ______________. ()---- Yes. what size is that green T-shirt?A. anything I can do for you?B. Are you just looking around?C. Excuse me, what are you doing?D. Do you want to buy anything?
---- ______________. ()---- Yes. what size is that green T-shirt?
A. anything I can do for you?
B. Are you just looking around?
C. Excuse me, what are you doing?
D. Do you want to buy anything?
题目解答
答案
A. anything I can do for you?
解析
本题考查英语交际用语的运用能力,重点在于根据对话上下文选择合适的回应。关键点在于理解服务场景中的常见表达,以及对话逻辑的连贯性。当顾客表现出购买意图时,店员通常会主动提供帮助,而顾客的回应会进一步确认需求。
选项分析
- 选项A(Anything I can do for you?)是服务行业标准用语,表示店员主动询问顾客是否需要帮助,符合后续顾客询问尺码的情境。
- 选项B(Are you just looking around?)若店员如此提问,顾客回答"Yes"可能暗示不需要帮助,与后续购买行为矛盾。
- 选项C(Excuse me, what are you doing?)语气不礼貌,且不符合服务场景。
- 选项D(Do you want to buy anything?)虽然询问购买意图,但不如选项A自然,且略显生硬。
对话逻辑
顾客回答"Yes"并询问尺码,说明店员的提问应为主动提供帮助(如选项A),而非质疑顾客意图(如选项B或D)。选项A的回应最符合服务场景的连贯性。