题目
第一大题 交际用语(单选题)3.—I want to look for a smart phone priced about 1000 Yuan. Do you have some to recommend?—______A. Of course.Please take a look at this one.B. It is very kind of you.C. Thank you.
第一大题 交际用语(单选题)
3.—I want to look for a smart phone priced about 1000 Yuan. Do you have some to recommend?
—______
A. Of course.Please take a look at this one.
B. It is very kind of you.
C. Thank you.
题目解答
答案
A. Of course.Please take a look at this one.
解析
本题考查交际用语在购物场景中的应用,核心在于根据对话情境选择恰当的回应方式。
关键点:
- 顾客询问是否有特定价格的智能手机推荐,店员需回应需求并提供帮助。
- “Of course”是服务场景中常用的肯定回应,体现主动性和专业性。
- 错误选项中,B项表达感谢,C项直接道谢,均未解决顾客的实际需求。
选项分析
选项A
“Of course.Please take a look at this one.”
- 直接回应顾客需求,用“Of course”表示同意并提供帮助。
- 主动推荐商品,符合服务场景的礼貌用语。
选项B
“It is very kind of you.”
- 该句意为“你真好”,通常用于回应他人主动提供帮助或夸奖时的客套话。
- 与顾客提出需求的场景不符,无法解决问题。
选项C
“Thank you.”
- 仅表示感谢,未回应顾客的具体需求,无法引导对话继续。
结论:选项A既回应了顾客的需求,又主动提供服务,最符合语境。