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he China Air Transport Association on Satur-|||-day.The blacklisting means they will not be-|||-able to travel by air until their names are re-|||-moved from the list.-|||-Blacklisting passengers w disobey the rules-|||-for traveling by air and so place their own int-|||-erests before everything else,including safet-|||-y,has long been overduc(迟到的,延迟-|||-的).-|||-There have been frequent reports of passenger-|||-s making a scene when their flight was delay-|||-ed or when they believed that they were not tr-|||-eated as they should be on a flight .-|||-Yet it is natural for some flights to be delaye-|||-d because of reasons such as bad weather or-|||-mechanical problems that need to be solved.H-|||-owever,some passengers seem to take it for-|||-granted that their flight must take off at the-|||-time stated on thcir ticket,and they even ass-|||-ume that the members of the cabin crew are s-|||-imply there to do their bidding(吩咐)-|||-They forget that they should behave themselve-|||-s in the first place and that respect is recipro-|||-cal(互相给与的)There is no reason for t-|||-hem to be respected when they do not show en-|||-ough respect for others-|||-Observing rules can never be over-emphasized-|||-when it comes to flight safety.No one has th-|||-e right to disregard the rules for any reaso-|||-n.Of course,airlines should provide quality-|||-services to meet the needs of passengers .Ye-|||-t,even if passengers are not satis fied with t-|||-he service provided,there is still no reason fo-|||-r them to flout the rules that are designed fo-|||-r the safety of all.-|||-The blacklisting of these three passengers sho-|||-uld serve for others to know they have to toe-|||-the line (顺从集体)-|||-8.Which of the following statements is TRU-|||-E?_-|||-A.Never before have airline passengers b-|||-blacklisted .-|||-B.At no time should flights be delayed,wha-|||-tever the reasons.-|||-C.Members of the cabin crew should be at th-|||-e passengers'service at any moment.-|||-D.If an airline passenger is blacklisted,he-|||-or she will never be allowed to travel by air .-|||-9.The underlined tord"observing"in paragra-|||-h 6is closest in meaning to_.-|||-A.abolishing-|||-B.violating-|||-C.setting-|||-D.obeying-|||-10.According Paragraph 4,the author's attit-|||-ude towards some passengers is_-|||-A.Tolerate-|||-B. Curious-|||-C.Critical-|||-D.Neutral-|||-11.The text is most probably taken int rom-|||-A.a research paper-|||-B.a newspaper rcport-|||-C.an advortisement-|||-D.a flight guide.

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The increase in international business and in foreign investment has created a need for executives with knowledge of foreign languages and skills in cross-cultural communication. Americans, however, have not been well trained in either area and, consequently, have not enjoyed the same level of success in negotiation in an international arena as have their foreign counterparts. Negotiating is the process of communicating back and forth for the purpose of reaching an agreement. It involves persuasion and compromise, but in order to participate in either one, the negotiators must understand the ways in which people are persuaded and how compromise is reached within the culture of the negotiation. In many international business negotiations abroad, Americans are perceived as wealthy and impersonal. It often appears to the foreign negotiator that the American represents a large multi-million-dollar corporation that can afford to pay the price without bargaining further. The American negotiator’s role becomes that of an impersonal supplier of information and cash. In studies of American negotiators abroad, several traits have been identified that may serve to confirm this stereotypical perception, while undermining the negotiator’s position. Two traits in particular that cause cross-cultural misunderstanding are directness and impatience on the part of the American negotiator. Furthermore, American negotiators often insist on realizing short-term goals. Foreign negotiators, on the other hand, may value the relationship established between negotiators and may be willing to invest time in it for long-term benefits. In order to solidify the relationship, they may opt for indirect interactions without regard for the time involved in getting to know the other negotiator. Clearly, perceptions and differences in values affect the outcomes of negotiations and the success of negotiators. For Americans to play a more effective role in international business negotiations, they must put forth more effort to improve cross-cultural understanding. [共5题](1)What kind of manager is needed in present international business and foreign investment? [本题2分]A. The man who represents a large multi-million-dollar corporation. B. The man with knowledge of foreign languages and skills in cross-cultural communication. C. The man who is wealthy and impersonal. D. The man who can negotiate with his foreign counterparts.
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